Managed Studio Sign in
Documentation

Artist quickstart

Introduction

Managed Studio lets you start, stop and connect to the machines assigned to you, without needing to log in to AWS. This guide is for artists who need to sign in and connect to their machines. If you manage users and machines for your studio, please see the Quickstart instead.

Getting started

The setup flow includes the following steps:

  1. Accept your invitation
  2. Sign in
  3. Install a connection client
  4. Start your machine
  5. Connect to your machine

Accepting your invitation

When an admin adds you to Managed Studio, they send you an invitation email.

To accept your invitation:

  1. Open the invitation email
  2. Click Accept invitation
  3. Enter your name
  4. Enter a password, then enter it again to confirm it
  5. Click Register

If your studio uses single sign-on, you can click the single sign-on button instead of setting a password. For more information, please see Signing in.

Invitations are valid for 7 days. If yours has expired, please ask your admin to send a new one.

Signing in

To sign in:

  1. Go to the Sign in page
  2. Enter your email address
  3. Enter your password
  4. Click Sign in

If your studio uses single sign-on, enter your email address and click Continue with SSO.

If you have forgotten your password, click Forgot your password? on the Sign in page.

Installing a connection client

You need a connection client installed on your computer before you can connect to a machine. The Quick links section of the Dashboard shows the installer for your operating system.

Supported clients include Amazon DCV and HP Anyware. If you are not sure which client you need, please ask your admin.

Your machines

Once you are signed in, the machines assigned to you are shown on the Dashboard under My machines. Each machine shows its name, region, type, start time and current status.

Starting and stopping your machine

To start your machine:

  1. Go to the Dashboard
  2. Click Start
  3. Wait 2 to 3 minutes for the machine to start

When the machine is running, Start changes to Reboot.

To restart your machine:

  1. Go to the Dashboard
  2. Click Reboot

To stop your machine:

  1. Go to the Dashboard
  2. Click the arrow on the right of the Reboot button
  3. Click Stop

Restarting or stopping your machine closes any open applications, so please save your work first.

Connecting to your machine

To connect to your machine:

  1. Go to the Dashboard
  2. If the machine is stopped, start it. For more information, please see Starting and stopping your machine
  3. Click Connect

Refreshing machine status

If the status of a machine has not changed for a long time, you can refresh it from the Dashboard. Managed Studio checks the machine with AWS and updates its status.

To refresh a machine's status:

  1. Go to the Dashboard
  2. Hold the Option key on a Mac, or the Alt key on Windows. A Refresh button replaces the machine's status
  3. Click Refresh while still holding the key

Account menu

The account menu is available from the profile icon in the top right corner. From here, you can open Account, view the Privacy policy or Sign out.

Account

Selecting Account opens your account settings, which include:

  • Profile: update your name and email address
  • Password: change your password. This page is not shown if you sign in with single sign-on
  • Security: turn two-factor authentication on or off. When it is on, you are asked for a code from your authenticator app each time you sign in
  • Devices: view recent browser sessions and sign out of your other sessions. If you think someone else has access to your account, please change your password as well
  • Appearance: choose Light, Dark or System. System is the default, and automatically matches your operating system's setting. Your choice applies on every device you sign in from

Deleting your account

Deleting your account permanently deletes all of its data. This cannot be undone.

To delete your account:

  1. Open the account menu
  2. Click Account
  3. In the Profile section, click Delete account
  4. Enter your password
  5. Click Delete account

Sign out

To sign out:

  1. Open the account menu
  2. Click Sign out

Support

The Support page lets you contact support directly from within Managed Studio.

To ask for help:

  1. Open Support
  2. Check your name and email address
  3. Enter a message describing the issue. Include as much detail as you can, such as error messages
  4. Optionally attach a file such as a screenshot or log. Supported types are JPG, GIF, PNG, PDF, TXT, LOG and ZIP, with a maximum file size of 5 MB
  5. Click Get help